Frequently Asked Questions
When should I arrive to my appointment?
Please arrive 10 minutes early to allow time for registration and any necessary paperwork before your radiology appointment.
Is there parking available?
Yes, there is onsite parking available at our Springvale and Dandenong imaging clinics.
What do I need to bring?
Referral form – Required for your ultrasound scan at our radiology clinic.
Medicare card – Required for bulk-billed ultrasound eligibility.
Pension or concession card – This helps determine your eligibility for bulk-billed imaging.
Prior imaging results – Such as previous medical imaging scans or reports.
Comfortable clothing – Dress comfortably for easier access during the scan.
Medicare card – Required for bulk-billed ultrasound eligibility.
Pension or concession card – This helps determine your eligibility for bulk-billed imaging.
Prior imaging results – Such as previous medical imaging scans or reports.
Comfortable clothing – Dress comfortably for easier access during the scan.
What if I have special requirements or mobility concerns?
If you have special requirements, mobility concerns, or any other needs, please let us know in advance. This will allow us to better assist you and ensure that your visit is as comfortable and smooth as possible.
What will happen before my Ultrasound?
Preparation:
For certain exams (like abdominal or pelvic ultrasounds), you might need to fast for several hours or drink a specific amount of water to ensure clear digital imaging. Wear comfortable clothing, ideally a two-piece outfit, so you can easily access the area being examined. If you’re scheduled for a pelvic ultrasound, you may be asked to keep your bladder full by drinking water an hour before the exam.
Medications:
Notify your doctor about any medications you're taking. Some might need to be paused temporarily to ensure accurate results.
For certain exams (like abdominal or pelvic ultrasounds), you might need to fast for several hours or drink a specific amount of water to ensure clear digital imaging. Wear comfortable clothing, ideally a two-piece outfit, so you can easily access the area being examined. If you’re scheduled for a pelvic ultrasound, you may be asked to keep your bladder full by drinking water an hour before the exam.
Medications:
Notify your doctor about any medications you're taking. Some might need to be paused temporarily to ensure accurate results.
What will happen during my Ultrasound?
Our sonographer in Springvale and Dandenong will explain the procedure. Gel is applied and the transducer glides over the area. You may feel light pressure, but the procedure is painless. This creates real-time digital imaging for accurate diagnosis.
Duration:
The ultrasound typically takes between 15 and 30 minutes.
Experience:
You’ll be asked to remain still or hold your breath for short periods to improve image quality.
Duration:
The ultrasound typically takes between 15 and 30 minutes.
Experience:
You’ll be asked to remain still or hold your breath for short periods to improve image quality.
What will happen after my Ultrasound?
Resuming Activities:
Once the ultrasound is complete, you can resume your normal activities immediately.
Receiving Results:
The images will be reviewed by a radiologist, and a detailed report will be sent to your referring doctor, typically within 24-48 hours. Your doctor will follow up with you to discuss the results. For further questions or assistance, feel free to contact our friendly team. We’re here to help!
Once the ultrasound is complete, you can resume your normal activities immediately.
Receiving Results:
The images will be reviewed by a radiologist, and a detailed report will be sent to your referring doctor, typically within 24-48 hours. Your doctor will follow up with you to discuss the results. For further questions or assistance, feel free to contact our friendly team. We’re here to help!
Can I bring someone with me?
Yes, you're welcome to bring a support person to your ultrasound appointment, especially if you're undergoing a private ultrasound or feeling nervous.
What if I’m running late for my appointment?
If you are running late, please call us as soon as possible. We’ll do our best to accommodate you, but please note that late arrivals may need to be rescheduled to avoid delays for other patients.