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AI tools transforming the food and beverage industry in 2025

Artificial intelligence isn’t just for tech companies anymore—it’s transforming restaurants, hotels, and the food & beverage industry at lightning speed. From AI chatbots handling reservations to predictive analytics reducing food waste, smart tools are helping businesses save money, improve efficiency, and delight guests.

According to Popmenu research, 34% of restaurants have already adopted AI, while 48% plan to integrate AI by the end of 2025. This guide explores the 20 best AI tools every restaurant and hotel manager should know.

How AI is Changing the Food & Beverage Industry

Restaurants and hotels face labor shortages, rising costs, and higher guest expectations. AI tools step in to:

  • Automate manual tasks like scheduling, ordering, and accounting

  • Improve customer experiences with chatbots and voice assistants

  • Reduce food waste using AI-powered analytics

  • Predict demand to optimize supply chains

  • Personalize marketing campaigns

👉 A great example is Hilton’s AI robot “Connie”, which answers guest questions and recommends dining and entertainment options.

AI tools transforming the food and beverage industry in 2025

1. MARA AI – Reputation Management

Reputation is everything in hospitality, and MARA AI helps protect it by generating personalized review responses in multiple languages. Unlike generic templates, MARA AI adapts to your brand’s tone by learning from your past replies. It even uses “Smart Snippets” to respond consistently to recurring complaints, ensuring every customer feels heard.

💰 Pricing: Free trial available; paid plans start at €140/month.

 

2. Inpulse AI – Smart Inventory Management

Managing food inventory is one of the toughest challenges for restaurants. Inpulse AI uses AI-driven sales forecasts—considering both past data and external factors like seasonality or events—to optimize orders. Restaurants report up to a 5% improvement in food cost margins, simply by minimizing waste and ordering more accurately.

💰 Pricing: Custom plans with a 4-week onboarding process.

 

3. Correctify – Menu Proofreading AI

Menus are a restaurant’s brand identity, and mistakes can look unprofessional. Correctify is trained on thousands of menus worldwide, so it recognizes culinary terms and brand names that traditional proofreading tools miss. In just minutes, it eliminates typos and inconsistencies, helping restaurants launch polished, error-free menus.

💰 Pricing: Plans start at €60/year for 10 menus.

 

4. Lineup AI – Labor Planning & Forecasting

Labor costs are one of the biggest expenses in food service. Lineup AI automates shift scheduling, sales forecasts, and labor planning, ensuring you have the right staff at the right time. It even comes with a team communication app, making it easier to coordinate staff across multiple locations.

💰 Pricing: $79/location/month, with discounts for annual plans.

 

5. Orders.co – AI-Generated Websites

A modern restaurant needs an online presence, but creating and maintaining a website can be expensive. Orders.co uses AI to generate fully functional websites in seconds. The sites integrate with POS systems, feature real-time menus, and allow customers to order online seamlessly.

💰 Pricing: Plans start at $99/month.

 

6. Loman AI – AI Phone Agent

Missed calls = missed revenue. Loman AI acts as a virtual phone agent, handling reservations, answering FAQs, and even taking orders. It integrates with leading POS systems, ensuring a smooth process for both staff and customers.

💰 Pricing: Two plans at $199 and $399/month, plus enterprise solutions.

 

7. Distancematrix AI – Delivery Optimization

For restaurants that manage their own delivery fleet, Distancematrix AI calculates the most efficient routes. Its real-time updates consider traffic conditions, cutting down delivery times and fuel costs while improving customer satisfaction.

💰 Pricing: Free plan available, with flexible pay-per-use pricing.

 

8. Popmenu – AI Marketing

Popmenu helps restaurants manage their digital marketing by creating AI-powered emails, texts, and social posts in minutes. Campaigns are tailored to your brand voice, saving time while keeping content engaging and on-brand.

💰 Pricing: Flexible plans with feature-based bundles.

 

9. Tidio – AI Chatbots & Live Chat

Answering customer queries 24/7 can be a challenge, but Tidio handles up to 70% of inquiries automatically. Available in multiple languages, it helps restaurants manage reservations, answer FAQs, and improve guest communication without relying heavily on staff.

💰 Pricing: From €29/month for 100 conversations.

 

10. Ingest AI – Restaurant Analytics

Data is only valuable if it’s easy to interpret. Ingest AI consolidates data into a single, reliable dashboard tailored to the food & beverage industry. It provides insights on sales trends, customer behavior, and operational efficiency.

💰 Pricing: Custom quotes based on business size.

 

11. Wobot AI – Video Insights

Wobot AI turns raw video into actionable insights. Restaurants use it to monitor safety compliance, reduce bottlenecks in operations, and boost drive-thru productivity. It’s especially popular with quick-service chains.

💰 Pricing: ROI-based, with calculators available.

 

12. VOICEplug AI – AI Food Ordering

This tool powers food ordering across phone, kiosks, and drive-thrus. By analyzing guest behavior and sales data, VOICEplug AI helps restaurants refine their menus and promotions to maximize profits.

💰 Pricing: Custom.

 

13. Winnow Vision – Food Waste Reduction

Food waste costs restaurants billions annually. Winnow Vision uses cameras and AI to identify discarded food in kitchens, helping operators understand waste patterns and reduce costs dramatically. Many businesses see a 2x–10x ROI within the first year.

💰 Pricing: Custom pricing, ROI calculator available.

 

14. Cecilia AI – Interactive Bartender

Cecilia isn’t just a vending machine—it’s the world’s first AI bartender. Guests can interact with Cecilia using voice commands, and she’ll whip up cocktails instantly. It’s a futuristic way to enhance customer experience while cutting labor costs.

💰 Pricing: ROI calculator available.

 

15. Inn-Flow – Hotel Accounting AI

Designed for hotels, Inn-Flow simplifies accounting and labor management. With its AI-powered business intelligence, hoteliers can streamline financial processes, track expenses, and optimize staff costs.

💰 Pricing: Custom.

 

16. PriceLabs – AI Revenue Management

Revenue management is critical in hospitality. PriceLabs uses advanced algorithms to recommend optimal pricing for hotel rooms, helping maximize occupancy and profits.

💰 Pricing: Custom.

 

17. Visito – Conversational AI for Hotels

Visito consolidates guest communication from email, social, and messaging apps into one inbox. Its AI-powered system engages with guests naturally, improving satisfaction and response time.

💰 Pricing: From $149/month, with annual discounts.

 

18. Easyway by Duve – Guest Experience AI

Easyway is a full suite of AI agents for hotels: AI concierge, receptionist, and reservation manager. It helps properties deliver a smooth guest journey from booking to check-out.

💰 Pricing: Starts at $6 per room/month.

 

19. Josh AI – Smart Hospitality Automation

Josh AI is a voice-activated platform that manages connected devices in restaurants and hotels. From adjusting lighting to controlling kitchen appliances, it creates seamless experiences for staff and guests.

💰 Pricing: Custom.

 

20. Hotelier AI – Guest Intelligence & Marketing

Hotelier AI integrates with booking engines to predict guest behavior. It automates personalized marketing, manages reviews, and analyzes guest preferences to boost direct bookings.

💰 Pricing: Custom.

 

Final Thoughts

The hospitality industry is changing fast, and AI is leading the way. Whether it’s reducing food waste, improving staff scheduling, or delivering personalized guest experiences, these 20 AI tools are helping restaurants and hotels stay ahead in 2025.

👉 Ready to bring AI into your business? Start with one of these tools and see how quickly your operations and customer satisfaction improve.

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FAQs

Q1. How is AI used in restaurants today?

AI is used for chatbots, reservations, menu management, delivery routing, labor scheduling, and reducing food waste.

Q2: Can AI replace conQ2. Which AI tools are best for small restaurants?tent writers?

Tidio, Correctify, and Orders.co are budget-friendly options for small restaurants

Q3. Can AI really reduce food waste?

Yes, tools like Winnow Vision use cameras to track discarded food, saving thousands in costs.

Q4. Is AI expensive for restaurants?

Not always. Many tools start at under $100/month and scale as your business grows.

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