Artificial intelligence isn’t just for tech companies anymore—it’s transforming restaurants, hotels, and the food & beverage industry at lightning speed. From AI chatbots handling reservations to predictive analytics reducing food waste, smart tools are helping businesses save money, improve efficiency, and delight guests.
According to Popmenu research, 34% of restaurants have already adopted AI, while 48% plan to integrate AI by the end of 2025. This guide explores the 20 best AI tools every restaurant and hotel manager should know.
Restaurants and hotels face labor shortages, rising costs, and higher guest expectations. AI tools step in to:
Automate manual tasks like scheduling, ordering, and accounting
Improve customer experiences with chatbots and voice assistants
Reduce food waste using AI-powered analytics
Predict demand to optimize supply chains
Personalize marketing campaigns
👉 A great example is Hilton’s AI robot “Connie”, which answers guest questions and recommends dining and entertainment options.
Reputation is everything in hospitality, and MARA AI helps protect it by generating personalized review responses in multiple languages. Unlike generic templates, MARA AI adapts to your brand’s tone by learning from your past replies. It even uses “Smart Snippets” to respond consistently to recurring complaints, ensuring every customer feels heard.
💰 Pricing: Free trial available; paid plans start at €140/month.
Managing food inventory is one of the toughest challenges for restaurants. Inpulse AI uses AI-driven sales forecasts—considering both past data and external factors like seasonality or events—to optimize orders. Restaurants report up to a 5% improvement in food cost margins, simply by minimizing waste and ordering more accurately.
💰 Pricing: Custom plans with a 4-week onboarding process.
Menus are a restaurant’s brand identity, and mistakes can look unprofessional. Correctify is trained on thousands of menus worldwide, so it recognizes culinary terms and brand names that traditional proofreading tools miss. In just minutes, it eliminates typos and inconsistencies, helping restaurants launch polished, error-free menus.
💰 Pricing: Plans start at €60/year for 10 menus.
Labor costs are one of the biggest expenses in food service. Lineup AI automates shift scheduling, sales forecasts, and labor planning, ensuring you have the right staff at the right time. It even comes with a team communication app, making it easier to coordinate staff across multiple locations.
💰 Pricing: $79/location/month, with discounts for annual plans.
A modern restaurant needs an online presence, but creating and maintaining a website can be expensive. Orders.co uses AI to generate fully functional websites in seconds. The sites integrate with POS systems, feature real-time menus, and allow customers to order online seamlessly.
💰 Pricing: Plans start at $99/month.
Missed calls = missed revenue. Loman AI acts as a virtual phone agent, handling reservations, answering FAQs, and even taking orders. It integrates with leading POS systems, ensuring a smooth process for both staff and customers.
💰 Pricing: Two plans at $199 and $399/month, plus enterprise solutions.
For restaurants that manage their own delivery fleet, Distancematrix AI calculates the most efficient routes. Its real-time updates consider traffic conditions, cutting down delivery times and fuel costs while improving customer satisfaction.
💰 Pricing: Free plan available, with flexible pay-per-use pricing.
Popmenu helps restaurants manage their digital marketing by creating AI-powered emails, texts, and social posts in minutes. Campaigns are tailored to your brand voice, saving time while keeping content engaging and on-brand.
💰 Pricing: Flexible plans with feature-based bundles.
Answering customer queries 24/7 can be a challenge, but Tidio handles up to 70% of inquiries automatically. Available in multiple languages, it helps restaurants manage reservations, answer FAQs, and improve guest communication without relying heavily on staff.
💰 Pricing: From €29/month for 100 conversations.
Data is only valuable if it’s easy to interpret. Ingest AI consolidates data into a single, reliable dashboard tailored to the food & beverage industry. It provides insights on sales trends, customer behavior, and operational efficiency.
💰 Pricing: Custom quotes based on business size.
Wobot AI turns raw video into actionable insights. Restaurants use it to monitor safety compliance, reduce bottlenecks in operations, and boost drive-thru productivity. It’s especially popular with quick-service chains.
💰 Pricing: ROI-based, with calculators available.
This tool powers food ordering across phone, kiosks, and drive-thrus. By analyzing guest behavior and sales data, VOICEplug AI helps restaurants refine their menus and promotions to maximize profits.
💰 Pricing: Custom.
Food waste costs restaurants billions annually. Winnow Vision uses cameras and AI to identify discarded food in kitchens, helping operators understand waste patterns and reduce costs dramatically. Many businesses see a 2x–10x ROI within the first year.
💰 Pricing: Custom pricing, ROI calculator available.
Cecilia isn’t just a vending machine—it’s the world’s first AI bartender. Guests can interact with Cecilia using voice commands, and she’ll whip up cocktails instantly. It’s a futuristic way to enhance customer experience while cutting labor costs.
💰 Pricing: ROI calculator available.
Designed for hotels, Inn-Flow simplifies accounting and labor management. With its AI-powered business intelligence, hoteliers can streamline financial processes, track expenses, and optimize staff costs.
💰 Pricing: Custom.
Revenue management is critical in hospitality. PriceLabs uses advanced algorithms to recommend optimal pricing for hotel rooms, helping maximize occupancy and profits.
💰 Pricing: Custom.
Visito consolidates guest communication from email, social, and messaging apps into one inbox. Its AI-powered system engages with guests naturally, improving satisfaction and response time.
💰 Pricing: From $149/month, with annual discounts.
Easyway is a full suite of AI agents for hotels: AI concierge, receptionist, and reservation manager. It helps properties deliver a smooth guest journey from booking to check-out.
💰 Pricing: Starts at $6 per room/month.
Josh AI is a voice-activated platform that manages connected devices in restaurants and hotels. From adjusting lighting to controlling kitchen appliances, it creates seamless experiences for staff and guests.
💰 Pricing: Custom.
Hotelier AI integrates with booking engines to predict guest behavior. It automates personalized marketing, manages reviews, and analyzes guest preferences to boost direct bookings.
💰 Pricing: Custom.
The hospitality industry is changing fast, and AI is leading the way. Whether it’s reducing food waste, improving staff scheduling, or delivering personalized guest experiences, these 20 AI tools are helping restaurants and hotels stay ahead in 2025.
👉 Ready to bring AI into your business? Start with one of these tools and see how quickly your operations and customer satisfaction improve.
Discover how AI is optimizing inventory, delivery, and operations from farm to table. This keeps it concise, professional, and contextually linked to your restaurant AI blog.
AI is used for chatbots, reservations, menu management, delivery routing, labor scheduling, and reducing food waste.
Tidio, Correctify, and Orders.co are budget-friendly options for small restaurants
Yes, tools like Winnow Vision use cameras to track discarded food, saving thousands in costs.
Not always. Many tools start at under $100/month and scale as your business grows.